Datahub Authorization Service

The new service changes authorization processes in the electricity market

The Authorization Service is introduced to ensure that the management of authorizations complies with current legislative requirements. The service promotes transparency and non-discrimination in the use of data for all market operators. In addition, Datahub must comply with EU-level regulation, in particular Commission Implementing Regulation (EU) 2023/1162, which requires interoperability and transparent procedures for access to electricity metering and consumption data.

Previously, consumers created all authorizations independently in Oma Datahub, and companies active in Datahub reported authorization granted by their business customers directly to Datahub.

From 20 May 2026 onwards, both consumers and business customers confirm authorizations in the Authorization Service. As a result of this change, authorizations are always created with the customer’s active consent and are up to date and verifiable. The Authorization Service also improves data security and the customer’s ability to manage their own data.

Using the Authorization Service on behalf of a company or another person

In the Authorization Service, you can act on behalf of another person, a company or an organization using Suomi.fi e-Authorizations.

On the Suomi.fi e-Authorizations pages, under “Grant and request authorizations”, you can grant and request electronic mandates for the themes of your choice. Select “Viewing the details of electricity agreements” as the mandate theme. Once the mandate is valid in Suomi.fi e-Authorizations, you can use the Datahub Authorization Service on behalf of another person.

If a person cannot grant an authorization independently in Suomi.fi e-Authorizations, the authorization can be granted with assistance.

Acting on behalf of another person is not possible if the person has a non-disclosure for personal safety purposes.

More information on granting a mandate is available in the Suomi.fi e-Authorizations instructions.

Contact details for end-user support and advice on Suomi.fi e-Authorizations can be found on the Advisory service on Suomi.fi services.

Acting on behalf of another person

• When logging in to the Authorization Service, select the service role “Act on another person’s behalf”.
• Identify yourself using your own credentials.
• Select the person on whose behalf you want to act from the displayed list.
• Then select “Select and go to the e-service”.
• The Authorization Service opens in the selected person’s view.

Acting on behalf of a company

You can represent a company if you have been granted a mandate for this in Suomi.fi e-Authorizations or if you have the right to sign on behalf of the company.

When you act on behalf of a company, your right to do so is automatically verified via Suomi.fi e-Authorizations using the Trade Register, the Business Information System, the Register of Associations or the Mandate Register (containing mandates granted in Suomi.fi e-Authorizations).

The following people can act on behalf of a company:

• Managing director
• Deputy managing director
• Principal auditor
• Auditor
• Additional auditor
• Sole proprietor
• Liquidator
• Principal property manager
• Property manager
• Partner
• Chair of the board of a limited liability company
• Member of the board of a limited liability company
• A person with the sole right to sign for the company

How to use the Authorization Service when acting on behalf of a company

• When logging in to the Authorization Service, select the service role “Business customer”.
• Identify yourself using your own credentials.
• The Authorization Service opens in the view of the selected company, organization, or other actor.

Authorization types in the Authorization Service

• Quote request
• • The authorized company is granted access to customer and electricity location data so it can give an electricity contract quote.
• Contract offer comparison as a service
• • The authorized company is granted access to customer and electricity location data so it can compare electricity contract offers.
• Energy reporting
• • The authorized company is granted access to customer, electricity location and metering data for electricity consumption tracking.
• Electricity balance responsibility
• • The authorized company is granted access to information on who is responsible for electricity balancing at the electricity location, as required for flexibility services.
• Energy reporting and contract data
• • The authorized company is granted access to customer, electricity location and metering data, as well as basic electricity contract data, for electricity consumption tracking and other services.
• Electricity location data
• • The authorized company is granted access to all basic information on all the client’s electricity locations.

Questions about the Authorization Service?

If you have questions about an authorization request sent to you, you can check the sender’s contact details directly in the Authorization Service. Open the authorization request and select the info button next to the requesting company.

If your question concerns the Authorization Service in general or if you would like to give feedback, you can contact Fingrid Datahub via our contact form.

Data protection and accessibility

Privacy statement and accessibility statement for the Authorization Service.